498 views
4 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0

This review is not for Bill Plant specifically but for an instructor within the franchise. I had previously taken driving lessons in another part of the country while I lived there and my instructor was lovely, very helpful and constructive, helped with confidence.

When I came back home I found Bill Plant as a driving school to continue my tuition. The instructor that was given to be was Stuart Warren in Stevenage. To begin with he stood beside the car, while I was waiting to start my lesson, and smoked, which the car smelt of. He was rude and aggressive and did nothing to help my confidence.

He was not constructive in his criticism and was very snappy when pointing out my faults. I felt nervous when I had a lesson with him which is not how you want to feel when learning to drive and I actually got to the point where he criticised so much and so harshly that it brought me to tears. This proved what kind of a person he was when he got angry with me for being upset, said that 'I obviously don't need him if I'm going to be like that', threw the booklet in the glove-box and slammed it shut then got out the car to drive back. This was a very upsetting experience for me and after this I did not get another instructor but learned to drive with family and passed fine.

Also the fleet of cars that Bill Plant uses are BMW Series 1 Sport (no longer Audi A3) which are definitely not good cars for a learner and make it very difficult to learn in.

I suggest not using this company, but if you do so, and in Stevenage, make sure you don't get Stuart Warren. Also I was charged ยฃ76 for the first 5 hours but they don't tell you that it includes the first hour free so you're actually paying ยฃ76 for 4 hours

Reason of review: Poor customer service.

Bill Plant Driving School Cons: Poor attitude, Driving inductor.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

I agree with every comment posted here, Stuart Warren should not be a driving instructor. He will make you feel so little and uncomfortable during your lesson. He snaps and gets irritated very easily.

Guest

Terrible experience - avoid Stuart Warren at all costs! Not constructive, rude, criticises.

Two hours with him was enough to know that he is a terrible instructor and lacks professionalism, particularly in a job where you are TEACHING OTHER PEOPLE TO DRIVE!

Then help them to do it rather than snap and shout at small errors - WE ARE LEARNERS! Grrr.

Guest

Also had exactly same problem with Stuart Warren who now works for nogears didn't explain a single thing just got really snappy when I went wrong which for only my second lesson Im not sure what he was expecting. Worse driving instructor ever!!

not sure how he is still in work felt so tense because all he does is shout and huff and puff. He shouldn't bother teaching if he can't keep his cool.

Guest

Hi! I actually have had exactly the same experience with the same guy...

Brought me to tears, I felt completely vulnerable and I even told him I felt scared. And I know a few others that feel the same way! I've sent a complaint to the DVLA - you should do the same!

I did send a complaint to Bill Plant, but their reply was very dismissive. The more people who report the better!

Bill Plant Driving School Reviews

  1. 45 reviews
  2. 8 reviews
  3. 3 reviews
  4. 0 reviews
  5. 2 reviews
Bill Plant Driving School reviews